General Manager, North America
Job No:
263159
Location:
Vancouver, B.C.
- Lead a recruitment SaaS organization with international exposure as an important, influential part of the Global Leadership team
- Feel valued with our remuneration package of $150k base salary + performance-based incentives & employee share options, with total on-target earnings of $200k-$250k/yr
- Play a pivotal role in spearheading and implementing our exciting growth strategy for the next 3-5 years
About Scout Talent North America
At Scout Talent North America (Scout Talent), our purpose is to connect people to grow companies, careers, and communities. We strive to be the place that sets employers and candidates on the right path to an amazing and effective recruitment experience.
In an evolving talent market, organizations that recruit the best people are the ones that succeed and outperform their competitors. This belief has guided us for more than 20 years in our mission to empower organizations by optimizing their recruitment strategy.
With over 1,100 subscribed clients, we deliver innovative services-enabled software to improve how they attract and hire their biggest asset: their people. Scout is a simple, buildable, and powerful suite of products that work in harmony together to enhance the recruitment process.
Originally founded in Australia, our Global Head Office is in Brisbane, QLD. Our Vancouver office opened in 2009 and has flourished since. These days, our Vancouver team is of a similar size to our Global HO and we continue to expand our client base across Australia, Canada, and more recently the USA. We’re a fast-growing recruitment technology company, and despite our success, we believe that we’re only just getting started!
Your New Career
We have an exciting opportunity for a full-time General Manager to join our team in our stunning downtown Vancouver, BC headquarters.
We’re looking for an experienced, energetic leader to spearhead our expansion and growth across Canada and the USA. Your role is pivotal in executing our strategic direction, increasing revenue and profitability, and enhancing the overall performance of our North American division. You will lead the Vancouver team, fostering a culture of excellence and innovation, and will be instrumental in building and maintaining strong client relationships.
You’ll report through to our Global CEO, who is based in Brisbane, Australia.
Some of your key accountabilities will be:
- Strategic Business Growth:
- Implement our sales and marketing strategies for profitable growth
- Oversee expansion into the U.S. market, ensuring alignment with global objectives
- Be part of STG’s Global Executive team and actively foster a collaborative global environment:
- Work closely with your peers (e.g. Executive Leaders in Australia) to create a collaborative environment that allows Scout Talent Group to operate excellently at a global level
- Be a conduit and advocate for the Brisbane HQ in the local Vancouver office. We are looking for a champion that will take the best of the talent in Brisbane and bring that to the forefront of the Vancouver office, and reciprocally, advocate for the outstanding talents of the Vancouver office with the Brisbane-based Leadership Team
- Represent the North American team at monthly Advisory Board meetings and meet monthly with our Vancouver-based Advisory Board member
- Leadership and Culture:
- Maintain and foster our culture of excellence - i.e. high performance, trust, collaboration
- Lead, mentor, and develop a team of approximately 40 Scouties in Vancouver
- Directly lead a team of 6 Senior Leaders and Team Leaders, fostering a culture of high performance and collaboration
- Client Relationship Management:
- Cultivate strong relationships to secure new business and grow existing accounts
- Personally engage with our top 20 accounts in North America, to understand and meet their needs (and in turn, achieve retention and account growth)
- Use your understanding of our clients and their needs to help shape our future Product Roadmap
- Financial Oversight:
- Collaborate with our Finance team to oversee financial aspects of the business, including Forecasts and P&Ls
- Ensure financial targets and other performance metrics are met
- Operational Excellence:
- Ensure our NA business continues to follow our proven Global "One Best Way" systems
- Ensure operational efficiency and effectiveness in all areas of the business
About You
The successful candidate will have 5+ years of experience in a similar role, with a proven track record in growing the revenue and profitability of a business of a similar size/scale.
We’re looking for someone with strong sales and marketing experience who can guide the North American arm of our business toward achieving our ambitious growth and profitability goals.
Given the level of prior experience we’re looking for, we expect the successful candidate will have experience in recruiting people for the previous businesses they worked for. We want you to draw upon that experience to relate to our clients and their challenges/needs. We value “hands-on” leaders who are keen to be deeply involved in the business - for example, joining sales meetings with potential clients.
Experience in SaaS will be well regarded, but is not essential. Experience selling to companies in the USA will also be highly regarded.
Please have a read through our Company Values and see if they align with yours.
The Benefits
As a valued member of Scout Talent Group’s Executive Team, your remuneration package will be a $150k base salary + performance-based incentives & employee share options, with total on-target earnings of $200k-$250k/yr. Further benefits include:
- A comprehensive benefits package, including medical, dental, vision and more
- Life and Long-term Disability Insurance
- Quarterly awards nights, parties, and celebrations of achievements. Past events have included painting classes, bowling, and renting out a boat!
- The opportunity to attend our annual Global Gathering - in the past, we've been to Singapore, Paris, Thailand, and New Zealand, to name a few
- RRSP matching
- Complimentary gym access and complimentary beverages and snacks in our downtown Vancouver office
- A culture of employee recognition and collaboration
This is a career-defining role for an experienced leader who wants to make a mark in the further growth of an already successful business. If you love working with people and really enjoy the idea of adding value to an organization and helping companies recruit the best candidates, then we want to hear from you!